1 Frustrated @ Betterment August 20, 2013 at 3:59 am

I want to bring to the attention of clients of Betterment that they charge a fee up to $400 if you want to do a direct (in-kind) transfer from Betterment to another brokerage. I have been trying to do a direct transfer of Roth IRA from Betterment to another brokerage firm and was quoted this amount.

This fee is also listed in their customer agreement in section 23. Please be aware that your only option could be an indirect rollover if you don’t want to pay a transfer fee.

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