Citi's "Price Rewind" Price Protection Service

by Michael on Nov 23, 2012 · 1 comment

Citi Logo

Since today is Black Friday and tomorrow is Small Business Saturday… I thought it would be timely to talk about Citi’s fancy new “Price Rewind” service.

Citi Price Rewind is essentially an automatic price matching (or price protection) service that automatically monitors prices for 30 days after purchase and alerts you if the price drops by at least $25 during that time.

If the price does drop by at least that amount, you can file a claim and get a check refund. Pretty handy, huh?

Here’s how it works:

  1. Start by making a qualified purchase online or in an actual store and paying for it entirely with a Citi credit card.
  2. Next, visit and register the item, including where you bought it and how much you paid.
  3. If/when Citi notifies you of a price drop, file a claim (online or via fax or mail) and receive a check.

Note that, while the price drop has to occur within 30 days of purchase, you have 90 days from the date of purchase to file your claim. You’re supposed to keep your original receipt, but they’ll let you upload a photo when making a claim.

There are, of course, some exclusions. These include things like jewelry, airfare, and live animals. But most other things that you buy should be covered. There’s a max refund of $250 per item and a total of no more than $1,000/year.

I’m not sure where all they check prices, but they claim to monitor “hundreds” of retailer’s websites. They also claim to find a better price on one out of every four registered purchases over $100.

I’ve never tried it but, if you have a Citi credit card and are planning on making a major purchase, it’s certainly worth keeping in mind.

1 Edward Antrobus November 23, 2012 at 10:24 am

Considering the ridiculous fees on the Citi pre-paid card that I get paid with, I don’t think I would ever use them for any other product. But that’s still a pretty cool service.

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