Would you be surprised if I told you that Google search volume for various keywords is strongly influenced by real-world events? Probably not. For example, searches for “who is running for president” spike in January and October of Presidential election years, corresponding to the beginning of the primary season and […]

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What to Do When a Gift Card Won't Work

by Michael on Dec 30, 2012

My son received a Google Play gift card for Christmas. Unfortunately, he damaged the code on the card when he tried to scratch it off. Unable to apply the credit to his account, he came to me for help. I started by Googling the problem but was promptly greeted by […]

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