warranty

Remember when I first wrote about getting the runaround from Simmons customer service on a Beautyrest warranty claim? Well, at long last, that’s been settled, and we ultimately wound up with a new mattress. But not without a fight.

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Pardon the rant, but I simply can’t stand it when companies don’t stand behind their products or guarantees. Here goes… For all of our married life, my wife and I have slept on Simmons Beautyrest mattresses. And, for the most part, we’ve loved them. That said, we started having mattress […]

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